Terms & Conditions
Velvet Wallflower
Effective Date: 2/9/2026
Welcome to Velvet Wallflower. By accessing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our site or services.
Overview
This website is operated by Velvet Wallflower. Throughout the site, the terms “we,” “us,” and “our” refer to Velvet Wallflower. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.
Products & Services
All products offered by Velvet Wallflower are handmade or small-batch unless otherwise noted. Due to the nature of handmade goods, slight variations in color, texture, scent, or appearance may occur and are considered normal.
Product descriptions and pricing are subject to change at any time without notice.
Orders & Payments
Shipping & Delivery
Shipping times are estimates and not guaranteed. Velvet Wallflower is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.
Once an order has shipped, responsibility transfers to the carrier.
Product Use Disclaimer
Our products are intended for external use only unless otherwise stated.
Velvet Wallflower products are not intended to diagnose, treat, cure, or prevent any medical condition. Always review ingredient lists and discontinue use if irritation occurs. Consult a medical professional before use if you have known allergies, sensitivities, or medical concerns.
Use of our products is at your own risk.
Intellectual Property
All content on this website — including images, logos, product names, text, graphics, and branding — is the property of Velvet Wallflower and may not be copied, reproduced, or used without written permission.
Third-Party Services
Our website is hosted through GoDaddy, and we may use third-party services for payments, shipping, analytics, and marketing. We are not responsible for the practices or policies of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by law, Velvet Wallflower shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United States and the state in which Velvet Wallflower operates.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about these Terms & Conditions, please contact us at:
Velvet Wallflower
Email: customerservice@velvetwallflower.com
Website: www.velvetwallflower.com
Returns & Refunds
We want you to love your Velvet Wallflower purchase.
Due to the personal, handmade, and small-batch nature of many of our products, certain items may be non-returnable, including but not limited to skincare, bath, body, and personal-use products.
At our discretion, returns or exchanges may be accepted on eligible items under the following conditions:
Refunds, if approved, will be issued to the original payment method after the returned item is received and inspected.
Damaged or Incorrect Orders:
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we may assist you.
Velvet Wallflower reserves the right to deny refunds or exchanges that do not meet these conditions.